USE CASES · FOOD & DELIVERY APPS

Turn “the usual”
into a ready basket.

In a food delivery app, a personal AI agent remembers who is eating, what they avoid and which kitchen they return to, then fills the basket your app already checks out.

For food and delivery apps: turn preferences and order history into a basket the user can review.

TODAY

Find the old order. Rebuild the basket.

WITH SHARDR

Her preferences, already in the basket.

LA
Leila, 38

Dinner for one on Tuesday. Family meals on Friday. Mild dishes, no peanuts.

IN YOUR EMBEDDED CHATBOX
“Something like last Thursday, but without the peanuts.”

WHAT THEIR AGENT PREPARESA mild tofu bowl and rice from the same menu, with her peanut request included. Leila reviews the restaurant’s ingredient information before ordering.

Try it. Watch the result appear in the app.

powered by shardr

Read the full conversation 6 turns

LEILASomething like last Thursday, but without the peanuts.

AGENTThe tofu bowl? Just for you tonight, or for the family?

LEILAJust me. Something mild, please.

AGENTI’ve picked the mild tofu bowl and rice from the same menu, with your peanut request carried over.

LEILAThat’s the one.

AGENTHere’s the basket to review. Check the restaurant’s ingredient information before placing the order.

PIPERYOUR EXISTING APP

Your basket

Neighbourhood Kitchen · Dinner for one

Your mealPreferencesCheckout
Something familiar.
A little more you.
Build tonight’s basket from the conversation.
01
Mild tofu bowlVegetables, rice & ginger dressing
02
Steamed riceA little extra for tonight
READY FOR YOUR REVIEW
Tuesday dinner.
One less decision.

Peanut request included. Review the restaurant’s ingredient information before checkout.

Dinner for oneReady to review →

Scroll inside the app to explore the full result

WHY THE NEXT VISIT IS DIFFERENT

“Can you sort our usual Friday?”

Friday means the family. Her agent starts with the right household, mild dishes and the peanut request already in context.

WHAT YOUR
COMPANY GETS

Your users’ next order starts with what they like. Your catalogue becomes easier to buy from.

02 / 05 · FOOD & DELIVERYExplore education
THE SHORT ANSWER

AI agents in a delivery app, in plain terms.

How does an AI agent work inside a food delivery app?

The agent carries dietary preferences, allergies and favourite restaurants between orders, so a user can ask for “the usual, without the peanuts”. It proposes the dishes and, once the user approves, adds them to your app’s own basket for review before checkout.

Who is responsible for allergy and ingredient information?

Your product and your restaurants, exactly as today. The agent carries the user’s stated request into the order and points them at the ingredient information to review; it does not replace that information or the checkout step.

Does the user still check out in our app?

Yes. The agent fills the basket and hands the user back to your own checkout. Nothing is ordered without the user reviewing it.

BUILT FOR YOUR PRODUCT. BRANDED AS YOURS.

Your product.
Their next “that’s perfect.”

The industry changes. The opportunity is a conversation that ends inside your app.