Good products.
Better conversations.
Ideas on personal agents, the products they belong in,
and the people on the other side of the chat.
Design for the
second conversation.
The first chat can impress. The next one is where your product starts to feel personal. Here’s what we think that changes about building an agent.
Read the storyKeep the ideas going.
A new conversation. Not a new app.
The best place for a personal agent might be the product your users already know.
Read the storyRemember less. Help more.
Remembering a preference is only useful when it makes the next interaction better.
Read the storyThe moment before “Confirm”.
A conversation can prepare the next step. The person should understand what that step will do.
Read the storySet the boundaries before the first chat.
Spending controls are part of designing a sustainable agent experience, not a detail to revisit after launch.
Read the storyStart with one reason to come back.
A focused starting point can teach you more than an agent that tries to do everything.
Read the storyThe work behind
the conversation.
Products people return to
What changes when the next visit starts with context.
Agents inside real products
How memory, knowledge, and actions fit an existing experience.
The decisions behind shardr
The choices, trade-offs, and small details that shape what we build.